Our Team
Meet the dedicated professionals who work at Rae Physiotherapy + Pilates and make our clinic a warm, welcoming, safe space for you to recover in.
Kim Rae Jackson
Hypermobility • Complex Pain • Connect Therapy • Foot Concerns
Kim is the founder of the clinic and with almost 20 years of movement and rehabilitation experience, Kim is passionate about helping people achieve balance, ease and more functional choices with their movement patterns. She loves uncovering the real 'why' of what’s causing symptoms and helping clients relearn forgotten patterns of movement.
She’s thrilled to see clients’ get relief from their symptoms through uncommon approaches and has worked intentionally to make her clinic a comfortable space where she can really listen to clients’ stories and explore what is going on through full-body assessment and movement exploration.
Kim’s primary role is as a registered physiotherapist offering pelvic health physiotherapy, cranio-sacral & visceral therapies and clinical pilates. In addition, as the lead clinical educator, Kim works with her wonderful team to keep up to date on current practices and new techniques during their monthly in-services.
Along with the wonderful Client Care team, Kim manages the day-to-day runnings of the clinic and can’t wait to welcome you soon! Kim is available in clinic and via email Wednesdays-Saturdays.
EDUCATION: Registered Physiotherapist, Connect Therapy Practitioner, Advanced training in Pelvic Floor, pregnancy + postpartum support, Clinical Pilates, Intramuscular stimulation (IMS), Acupuncture Certified (CAFCI), Cranio-sacral & Visceral Manipulation therapy, Hypopressives Instructor.
Mahan Shahrooie
• Women’s Health • Clinical Pilates • MSk Physio
Mahan is a physiotherapist with over 11 years of experience, with a background in sports physiotherapy and a strong interest in movement-based rehabilitation. She completed her Bachelor’s degree at Shiraz University of Medical Sciences and her Master’s degree in Sports Physiotherapy at Iran University of Medical Sciences.
Her approach has evolved beyond traditional rehabilitation, shaped by a deep curiosity about how the body heals and adapts. This led her to India, where she completed intensive training in yoga and yoga therapy, expanding her understanding of breath, awareness, and the integration of physical and mental practices in recovery.
Mahan is currently pursuing a PhD at the University of Manitoba, continuing to explore more comprehensive and integrative approaches to movement and rehabilitation.
She has additional training in Clinical Pilates through Calibrate and Pelvic Floor Physiotherapy through Pelvic Health Solutions, allowing her to combine evidence-based core and pelvic health rehabilitation with a broader, whole-body perspective.
Mahan takes a thoughtful, individualized approach to care, with a focus on helping people better understand their bodies, build capacity, and move with more confidence and control.
Outside the clinic, she enjoys running, yoga, strength training, and spending time outdoors, supporting her own physical and mental well-being.
EDUCATION: Registered Physiotherapist, advanced training in Pelvic Floor, pregnancy + postpartum support, Clinical Pilates.
Kimberly Vu
Women’s Health • Clinical Pilates • MSk Physio
Kimberly completed her Master of Physical Therapy at Western University and calls Vancouver after growing up in Ontario. . She focuses on helping people understand their bodies and injuries, so they can move through recovery with confidence.
She continues to expand her knowledge through post-graduate courses and has specialized training in pelvic health physiotherapy, including certification in internal pelvic examinations. Kimberly brings a calm, professional, and thoughtful approach to assessment and treatments which include IMS (Intramuscular Stimulation) and clinical pilates, working to create a comfortable and supportive experience for every client.
EDUCATION: Registered Physiotherapist, Advanced training in Pelvic Floor, pregnancy & postpartum support, Clinical Pilates and IMS.
Emma Gerrard (she/her)
• Pelvic Health • Clinical Pilates • MSk Physio
Emma completed her Bachelor of Kinesiology at the University of British Columbia before earning her Master of Physical Therapy from Glasgow Caledonian University in Scotland.
She provides orthopaedic physiotherapy, pelvic health physiotherapy, and clinical Pilates. Her evolving clinical interests include back pain, hip pain, and pre- and postnatal care. Emma is committed to ongoing professional development and delivering evidence-informed care that is thoughtful, individualized, and practical.
Emma is passionate about improving accessibility within healthcare and creating a safer, inclusive, and non-judgmental space for all individuals. She takes a whole person and trauma-informed approach rooted in communication, education, exercise, and manual therapy. Emma believes in listening carefully to each person’s story and recognizes that while she can help guide the process, each patient brings invaluable expertise about their own body and lived experience.
She feels genuinely grateful to be trusted with a part of someone’s healthcare journey and enjoys helping people move toward goals that feel meaningful to them — whether that’s improving day-to-day function, returning to sport, or feeling more confident in their body.
Outside of the clinic, Emma enjoys running along the seawall, playing soccer, and exploring local coffee shops in search of the perfect latte.
Emma is proud to provide 2SLGBTQIA+ friendly care.
For pelvic health physiotherapy, she is currently accepting new patients with vulvas.
EDUCATION: Registered Physiotherapist, advanced training in Pelvic Floor, pregnancy + postpartum support, Clinical Pilates.
Neil Jackson
Animal Flow • Mobility Assessment • Boxing technique • Strength
With over 25 years of experience in strength and conditioning, Neil Jackson brings deep expertise, a thoughtful approach, and a passion for helping people move well and feel strong. A former British amateur boxing champion, Neil combines his athletic background with science-based training that meets you where you are.
Now working alongside his wife, Kim—founder of Rae Physiotherapy & Pilates—Neil is a proud part of the extended Rae team. He trains clients out of Executive Lifestyles, just a few blocks from the clinic, and collaborates closely with our physiotherapists and clinical Pilates instructors to create a seamless, full-circle approach to care.
Neil’s coaching blends muscle-building with mobility, using weight training, boxing footwork and choreography, animal flow and dynamic movements as well as functional strength to help you move in ways that go beyond traditional training sessions. Whether you’re rebuilding post-injury, looking to build real strength without sacrificing mobility, working to maintain muscle mass and bone density while navigating menopause or other life changes or simply looking to get fitter and feel better, Neil creates programs that are tailored, effective, and confidence-boosting.
Neil offers individual sessions and welcomes buddy sessions and parent/ teen sessions for a fun and connected way to train together.
Stronger. Mobile. Supported. With Neil on your team, you’re in good hands.
Private and partner sessions available, with packages for big savings.
(Please note: sessions are not currently eligible for benefits.)
Chula
Meet our Customer Service Specialist!
Sweet little Chula is in the clinic multiple times per week providing a warm welcome, cuddles when needed and a calming, gentle presence- compensated for her time with lots of love, free massages and treats!
Ginger Desk + Ginger Phone
Our trusted off-site Client Care team skillfully brings together administrative support with an efficient and kind touch. Their focus on details, client needs, and team organization ensures Rae Physio runs seamlessly and the focus remains on client care.
If you email or call us you’ll be in touch our dedicated team at Ginger Desk who skillfully and efficiently looks after our administrative work like emails, team communications, client care, and billing. Ginger Phone answers our phones and can make bookings, take payments, and send messages to your practitioner.