Our Team
Meet the dedicated professionals who work at Rae Physiotherapy + Pilates and make our clinic a warm, welcoming, safe space for you to recover in.
Kim Rae Jackson
Hypermobility • Complex Pain • Full Body Assessment
Kim is the founder of Rae Physiotherapy & Pilates and a registered physiotherapist with almost 20 years of experience in movement and rehabilitation. She has a particular clinical focus on hypermobility, complex pain and whole-body assessment, informed by both extensive professional experience and her own lived experience with hypermobile Ehlers-Danlos syndrome (hEDS).
Her approach is grounded in looking beyond one painful area or one individual joint. Kim is especially interested in how movement patterns, joint stability, breathing, proprioception, pain, fatigue, the nervous system and everyday demands can interact. She loves helping people make sense of symptoms that may have felt disconnected and exploring practical ways to help them feel more supported, capable and confident in their bodies.
Kim has worked extensively with people with generalized joint hypermobility, hypermobility spectrum disorders and hEDS. Her assessments look at the whole person rather than flexibility alone, with consideration given to movement strategies, strength, coordination, balance, breathing, joint control and the individual factors that may be contributing to symptoms.
As Rae’s lead clinical educator, Kim also mentors the physiotherapy team in hypermobility care and more complex presentations. She is passionate about developing a consistent and thoughtful approach across the clinic, while recognizing that every hypermobile person presents differently and that treatment should reflect the individual in front of us.
Alongside her work at Rae, Kim is the founder of KRJ Coaching, where she provides online hypermobility education and coaching and runs an in-depth programme for people wanting to better understand their bodies, symptoms and movement patterns. Her work through KRJ Coaching allows her to bring together clinical experience, movement education and lived experience in a broader educational setting.
Kim’s physiotherapy background also includes pelvic health, visceral and craniosacral therapy, Clinical Pilates, Connect Therapy, IMS/acupuncture and movement-based rehabilitation. This broad experience shapes the whole-body perspective she brings to both assessment and treatment.
Above all, Kim wants people to feel listened to, understood and involved in their care. Her aim is to help clients better understand what their body is doing, why certain patterns may be showing up, and what they can begin to change in a way that feels realistic and sustainable.
EDUCATION: Registered Physiotherapist, Connect Therapy Practitioner, Advanced training in Pelvic Floor, pregnancy + postpartum support, Clinical Pilates, Intramuscular stimulation (IMS), Acupuncture Certified (CAFCI), Cranio-sacral & Visceral Manipulation therapy, Hypopressives Instructor.
Mahan Shahrooie
Hypermobility • Women’s Health • Clinical Pilates • MSk Physio
Mahan is a physiotherapist with over 11 years of experience, with a background in sports physiotherapy and a strong interest in movement-based rehabilitation. She completed her Bachelor’s degree at Shiraz University of Medical Sciences and her Master’s degree in Sports Physiotherapy at Iran University of Medical Sciences.
Her approach has evolved beyond traditional rehabilitation, shaped by a deep curiosity about how the body heals and adapts. This led her to India, where she completed intensive training in yoga and yoga therapy, expanding her understanding of breath, awareness, and the integration of physical and mental practices in recovery.
Mahan is currently pursuing a PhD at the University of Manitoba, continuing to explore more comprehensive and integrative approaches to movement and rehabilitation.
She has additional training in Clinical Pilates through Calibrate, Pelvic Floor Physiotherapy through Pelvic Health Solutions, and has recently completed the Hypermobility Solutions Course, further developing her knowledge and clinical approach to working with hypermobile clients.
Mahan takes a thoughtful, individualized approach to care, with a focus on helping people better understand their bodies, build capacity, and move with more confidence and control. Her whole-body approach allows her to consider strength, coordination, joint control, breathing and movement strategies together rather than looking at one area in isolation.
As part of the Rae team, Mahan is also mentored in hypermobility care and more complex presentations, helping to support a consistent approach across the clinic.
Outside the clinic, she enjoys running, yoga, strength training, and spending time outdoors.
EDUCATION: Registered Physiotherapist, advanced training in Pelvic Floor, pregnancy + postpartum support, Clinical Pilates, Hypermobility Solutions Course. .
Kimberly Vu
Women’s Health • Clinical Pilates • MSk Physio
Kimberly completed her Master of Physical Therapy at Western University and calls Vancouver after growing up in Ontario. . She focuses on helping people understand their bodies and injuries, so they can move through recovery with confidence.
She continues to expand her knowledge through post-graduate courses and has specialized training in pelvic health physiotherapy, including certification in internal pelvic examinations. Kimberly brings a calm, professional, and thoughtful approach to assessment and treatments which include IMS (Intramuscular Stimulation) and clinical pilates, working to create a comfortable and supportive experience for every client.
EDUCATION: Registered Physiotherapist, Advanced training in Pelvic Floor, pregnancy & postpartum support, Clinical Pilates and IMS.
Emma Gerrard (she/her)
Hypermobility • Pelvic Health • Clinical Pilates • MSk Physio
Emma completed her Bachelor of Kinesiology at the University of British Columbia before earning her Master of Physical Therapy from Glasgow Caledonian University in Scotland.
She provides orthopaedic physiotherapy, pelvic health physiotherapy, Clinical Pilates, and hypermobility care. Emma has also completed the Hypermobility Solutions Course, expanding her knowledge and clinical approach to working with people with joint hypermobility and related presentations. Her evolving clinical interests include back pain, hip pain, pre- and postnatal care, and whole-body movement rehabilitation.
Emma is committed to ongoing professional development and delivering evidence-informed care that is thoughtful, individualized, and practical. She takes a whole-person and trauma-informed approach rooted in communication, education, exercise, and manual therapy.
She is passionate about improving accessibility within healthcare and creating a safer, inclusive, and non-judgmental space for all individuals. Emma believes in listening carefully to each person’s story and recognizes that while she can help guide the process, each patient brings invaluable expertise about their own body and lived experience.
As part of the Rae team, Emma is also mentored in hypermobility care and more complex presentations, supporting a consistent and thoughtful approach across the clinic.
She feels genuinely grateful to be trusted with a part of someone’s healthcare journey and enjoys helping people move toward goals that feel meaningful to them — whether that’s improving day-to-day function, returning to sport, or feeling more confident in their body.
Outside of the clinic, Emma enjoys running along the seawall, playing soccer, and exploring local coffee shops in search of the perfect latte.
Emma is proud to provide 2SLGBTQIA+ friendly care.
For pelvic health physiotherapy, she is currently accepting new patients with vulvas.
EDUCATION: Registered Physiotherapist, advanced training in Pelvic Floor, pregnancy + postpartum support, Clinical Pilates, Hypermobility Solutions Course.
Neil Jackson
Strength & Conditioning • Mobility • PMRL Method • Hypermobility-Aware Training
With over 25 years of experience in strength and conditioning, Neil Jackson brings deep expertise, a thoughtful approach, and a passion for helping people move well and feel strong. A former British amateur boxing champion, Neil combines his athletic background with evidence-informed training that meets each person where they are.
Neil is the creator of the PMRL Method, his own approach to strength, mobility and movement training. His coaching blends muscle-building with mobility, using weight training, boxing footwork and choreography, Animal Flow, dynamic movement and functional strength to help people build strength while continuing to move well.
Now working alongside his wife, Kim — founder of Rae Physiotherapy & Pilates — Neil is also a proud part of the extended Rae team. He trains clients out of Executive Lifestyles, just a few blocks from the clinic, and collaborates closely with Rae’s physiotherapists to help bridge the gap between rehabilitation and longer-term strength training.
Neil is hypermobility-aware, with an understanding that building strength in a hypermobile body may require a more considered approach to joint position, control, load and progression. His work alongside Kim and the Rae team has further shaped how he adapts training for people who may need more stability, body awareness and confidence before simply adding more load.
Rather than using a one-size-fits-all approach, Neil tailors training to the individual. Whether you’re rebuilding after injury, transitioning from physiotherapy into strength training, looking to build strength without sacrificing mobility, maintaining muscle mass and bone density through menopause or other life changes, or simply wanting to feel fitter and stronger, he creates programmes that are progressive, practical and confidence-building.
Neil offers individual sessions and also welcomes buddy sessions and parent/teen sessions for a fun and connected way to train together.
Build strength. Keep moving. Train for the life you want to live.
Private and partner sessions available, with packages for big savings.
(Please note: sessions are not currently eligible for benefits.)
Chula
Meet our Customer Service Specialist!
Sweet little Chula is in the clinic multiple times per week providing a warm welcome, cuddles when needed and a calming, gentle presence- compensated for her time with lots of love, free massages and treats!
Ginger Desk + Ginger Phone
Our trusted off-site Client Care team skillfully brings together administrative support with an efficient and kind touch. Their focus on details, client needs, and team organization ensures Rae Physio runs seamlessly and the focus remains on client care.
If you email or call us you’ll be in touch our dedicated team at Ginger Desk who skillfully and efficiently looks after our administrative work like emails, team communications, client care, and billing. Ginger Phone answers our phones and can make bookings, take payments, and send messages to your practitioner.